Privacy Policy

Introduction

Welcome to https://bird-baths-for-garden-birds.feedersandmore.co.uk (hereinafter referred to as “Bird Baths for Garden Birds,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://bird-baths-for-garden-birds.feedersandmore.co.uk.
Any mobile applications or software provided by us.
Services and products offered through our platform.
Interactions with our customer support team.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Your personal information is processed in various ways when you:

Use our applications and services as an authorized user, which includes logging in and accessing account settings.
Visit our websites linked to this Privacy Policy, where we may collect browsing data.
Communicate with us via email, phone, or text messages for support, inquiries, or marketing purposes.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide quality services:

Account Information: This includes your username, email address, and password used to access your account.
Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses, are securely stored for transaction processing.
Financial Information: We may collect data about your financial status or history if you choose to provide it during purchases or when applying for financing.
Purchase Information: Details of products and services purchased, including quantities, pricing, and delivery information.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data (with your consent), to provide personalized services.
Location Data: If you choose to share it, we can collect your location information to offer tailored recommendations.
Feedback and Reviews: Your feedback, product reviews, and ratings help us improve our services and products.
Social Media Information: When you interact with us on social media platforms, we may collect data from those accounts (with your consent) to personalize your experience.
Product Information: Details about the products you browse, search for, or purchase, including product preferences and usage patterns.

We gather this data through various means: user input forms, order processes, surveys, account settings, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and improve our services:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
Preference Cookies: They remember your preferences, such as language settings, to provide a personalized experience.
Analytics Cookies: Used for gathering statistical data about user behavior, enabling us to improve our services and understand user needs.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely. This ensures that your information is not retained beyond its intended use.

Security Measures

Bird Baths for Garden Birds implements robust security measures to protect your personal data:

Encryption: We use encryption protocols to secure data transmission and storage, ensuring your information remains confidential.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process sensitive data on our behalf.
Access Controls: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may limit our use of your personal data in specific situations.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: Oppose the processing of your data for specific or all purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
Filing Appeals/Complaints: You have the right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.
Withdrawing Consent: You can withdraw consent for data processing at any time without affecting the lawfulness of previous data handling.

To exercise these rights, please contact our Data Privacy Team via email at [email protected] or by post to:

Bird Baths for Garden Birds
Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it periodically for changes.

Contact Information

For any questions, requests, or concerns regarding privacy or data protection, please reach out to us:

Email: [email protected]
Postal Mail: Bird Baths for Garden Birds, Data Privacy Team, [Address]